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The measure of human error: Direct and indirect performance shaping factors

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

61 Scopus citations

Abstract

The goal of performance shaping factors (PSFs) is to provide measures to account for human performance. PSFs fall into two categories - direct and indirect measures of human performance. While some PSFs such as "time to complete a task" are directly measurable, other PSFs, such as "fitness for duty," can only be measured indirectly through other measures and PSFs, such as through fatigue measures. This paper explores the role of direct and indirect measures in human reliability analysis (HRA) and the implications that measurement theory has on analyses and applications using PSFs. The paper concludes with suggestions for maximizing the reliability and validity of PSFs.

Original languageEnglish
Title of host publicationJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment
Pages170-176
Number of pages7
DOIs
StatePublished - 2007
EventJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment - Monterey, CA, United States
Duration: Aug 26 2007 → Aug 31 2007

Publication series

NameIEEE Conference on Human Factors and Power Plants

Conference

ConferenceJoint 8th IEEE HFPP Conference on Human Factor and Power Plants and 13th HPRCT Annual Workshop on Human Performance, Root Cause, Trending, Operating Experience, Self Assessment
Country/TerritoryUnited States
CityMonterey, CA
Period08/26/07 → 08/31/07

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