Testing interactive software: A challenge for usability and reliability

Philippe Palanque, Regina Bernhaupt, Ronald Boring, Chris Johnson

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Recent years have seen an increasing use of sophisticated interaction techniques including in the field of safety critical interactive software [8]. The use of such techniques has been required in order to increase the bandwidth between the users and systems and thus to help them deal efficiently with increasingly complex systems. These techniques come from research and innovation done in the field of humancomputer interaction (HCI). A significant effort is currently being undertaken by the HCI community in order to apply and extend current usability evaluation techniques to these new kinds of interaction techniques. However, very little has been done to improve the reliability of software offering these kinds of interaction techniques. Even testing basic graphical user interfaces remains a challenge that has rarely been addressed in the field of software engineering [9]. However, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. The aim of this SIG is to provide a forum for both researchers and practitioners interested in testing interactive software. Our goal is to define a roadmap of activities to cross fertilize usability and reliability testing of these kinds of systems to minimize duplicate efforts in both communities.

Original languageEnglish
Title of host publicationCHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06
Pages448
Number of pages1
DOIs
StatePublished - 2006
EventConference on Human Factors in Computing Systems, CHI EA 2006 - Montreal, QC, Canada
Duration: Apr 22 2006Apr 27 2006

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

ConferenceConference on Human Factors in Computing Systems, CHI EA 2006
Country/TerritoryCanada
CityMontreal, QC
Period04/22/0604/27/06

Keywords

  • Human error
  • Reliability safety critical systems
  • Software testing
  • Usability

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