Resilience of electric utilities during the COVID-19 pandemic in the framework of the CIGRE definition of Power System Resilience

Resilience is a vital concept in engineering, business, and natural sciences, and is a measure of the ability of an entity to withstand High Impact Low Probability (HILP) events. During the COVID-19 pandemic, which started in late 2019/early 2020, power system utilities around the globe have responded in effective and efficient ways to enhance the resilience of their organisations, both in terms of real-time operations and prudent management of its infrastructure, in order to continue their mandate in providing reliable supply to meet customer demands. This paper presents the CIGRE definition for power system resilience, established by the C4.47 Working Group in 2018, and demonstrates the application of resilience-oriented thinking within the electrical sector. The response and recovery efforts are described, with respect to the key actionable measures integral to the power system resilience definition, taken before, during and after the COVID-19 pandemic. A practical conceptual framework is also presented for thinking about resilience in terms of three key components of resilience strategies: organisational, infrastructure and operational resilience. The paper also discusses the different strategies adopted in response to COVID-19, based on the C4.47 members’ experiences during the pandemic. Finally, a case study is presented, which proves the effectiveness of a set of response measures, using graph theory and the characteristics of the staff-asset interactions.