Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms

Heather Medema; Kateryna Savchenko; Ronald Boring; Thomas Ulrich

doi:10.1007/978-3-319-94391-6_6

Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms

Heather Medema
, Kateryna Savchenko
, Ronald Boring
, Thomas Ulrich

Nuclear Science & Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

The last decade has brought tremendous change to control room technologies. Lack of replacement parts and aging infrastructure within the analog systems created a shift, with digital technologies now making their way into nuclear power plant main control rooms in the U.S. These are complex, dynamic and collaborative working environments with potential for human error. The increase in automation coupled with the use of digital human-machine interfaces affords operators the opportunity to transition to seated workstations, yet creates a new set of potential operating issues. Adjusting to the new communication dynamic as well as a learning curve with the new technology creates potential for new types of human error. Finally, the technology shift from analog to digital introduces the risk of cybersecurity breaches. Through literature review and interview feedback from currently licensed operators and human factors experts working in industry, this research identifies several key current concerns.

Original language	English
Title of host publication	Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018
Editors	Ronald L. Boring
Publisher	Springer Verlag
Pages	58-67
Number of pages	10
ISBN (Print)	9783319943909
DOIs	https://doi.org/10.1007/978-3-319-94391-6_6
State	Published - 2019
Event	AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018 - Orlando, United States Duration: Jul 21 2018 → Jul 25 2018

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	778
ISSN (Print)	2194-5357

Conference

Conference	AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018
Country/Territory	United States
City	Orlando
Period	07/21/18 → 07/25/18

Keywords

Digital control room
Mutual awareness
Nuclear power plant

Access to Document

10.1007/978-3-319-94391-6_6

Cite this

Medema, H., Savchenko, K., Boring, R., & Ulrich, T. (2019). Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms. In R. L. Boring (Ed.), Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018 (pp. 58-67). (Advances in Intelligent Systems and Computing; Vol. 778). Springer Verlag. https://doi.org/10.1007/978-3-319-94391-6_6

Medema, Heather ; Savchenko, Kateryna ; Boring, Ronald et al. / Defining mutual awareness : Results of reactor operator surveys on the emergence of digital technology in main control rooms. Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018. editor / Ronald L. Boring. Springer Verlag, 2019. pp. 58-67 (Advances in Intelligent Systems and Computing).

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title = "Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms",

abstract = "The last decade has brought tremendous change to control room technologies. Lack of replacement parts and aging infrastructure within the analog systems created a shift, with digital technologies now making their way into nuclear power plant main control rooms in the U.S. These are complex, dynamic and collaborative working environments with potential for human error. The increase in automation coupled with the use of digital human-machine interfaces affords operators the opportunity to transition to seated workstations, yet creates a new set of potential operating issues. Adjusting to the new communication dynamic as well as a learning curve with the new technology creates potential for new types of human error. Finally, the technology shift from analog to digital introduces the risk of cybersecurity breaches. Through literature review and interview feedback from currently licensed operators and human factors experts working in industry, this research identifies several key current concerns.",

keywords = "Digital control room, Mutual awareness, Nuclear power plant",

author = "Heather Medema and Kateryna Savchenko and Ronald Boring and Thomas Ulrich",

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doi = "10.1007/978-3-319-94391-6\_6",

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series = "Advances in Intelligent Systems and Computing",

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Medema, H, Savchenko, K, Boring, R & Ulrich, T 2019, Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms. in RL Boring (ed.), Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018. Advances in Intelligent Systems and Computing, vol. 778, Springer Verlag, pp. 58-67, AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018, Orlando, United States, 07/21/18. https://doi.org/10.1007/978-3-319-94391-6_6

Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms. / Medema, Heather; Savchenko, Kateryna; Boring, Ronald et al.
Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018. ed. / Ronald L. Boring. Springer Verlag, 2019. p. 58-67 (Advances in Intelligent Systems and Computing; Vol. 778).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Defining mutual awareness

T2 - AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018

AU - Medema, Heather

AU - Savchenko, Kateryna

AU - Boring, Ronald

AU - Ulrich, Thomas

N1 - Publisher Copyright: © Springer International Publishing AG, part of Springer Nature (outside the USA) 2019.

PY - 2019

Y1 - 2019

N2 - The last decade has brought tremendous change to control room technologies. Lack of replacement parts and aging infrastructure within the analog systems created a shift, with digital technologies now making their way into nuclear power plant main control rooms in the U.S. These are complex, dynamic and collaborative working environments with potential for human error. The increase in automation coupled with the use of digital human-machine interfaces affords operators the opportunity to transition to seated workstations, yet creates a new set of potential operating issues. Adjusting to the new communication dynamic as well as a learning curve with the new technology creates potential for new types of human error. Finally, the technology shift from analog to digital introduces the risk of cybersecurity breaches. Through literature review and interview feedback from currently licensed operators and human factors experts working in industry, this research identifies several key current concerns.

AB - The last decade has brought tremendous change to control room technologies. Lack of replacement parts and aging infrastructure within the analog systems created a shift, with digital technologies now making their way into nuclear power plant main control rooms in the U.S. These are complex, dynamic and collaborative working environments with potential for human error. The increase in automation coupled with the use of digital human-machine interfaces affords operators the opportunity to transition to seated workstations, yet creates a new set of potential operating issues. Adjusting to the new communication dynamic as well as a learning curve with the new technology creates potential for new types of human error. Finally, the technology shift from analog to digital introduces the risk of cybersecurity breaches. Through literature review and interview feedback from currently licensed operators and human factors experts working in industry, this research identifies several key current concerns.

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AN - SCOPUS:85049379269

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T3 - Advances in Intelligent Systems and Computing

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BT - Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018

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ER -

Medema H, Savchenko K, Boring R , Ulrich T. Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms. In Boring RL, editor, Advances in Human Error, Reliability, Resilience, and Performance - Proceedings of the AHFE 2018 International Conference on Human Error, Reliability, Resilience, and Performance, 2018. Springer Verlag. 2019. p. 58-67. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-94391-6_6

Defining mutual awareness: Results of reactor operator surveys on the emergence of digital technology in main control rooms

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